Alpha Erec Official Website › 60-Day Guarantee
The Alpha Erec 60-Day Money-Back Guarantee
Every Alpha Erec pack carries a 60-day money-back guarantee, counted from the purchase date, and opened bottles are included. Telephone the order desk with your order ID first, then post the bottles back with tracking at your own cost. Refunds are issued three to five business days after the return is credited.
Two details catch people out, and both are in the first paragraph above. The window runs from purchase rather than delivery, and the return postage is yours.
What the Alpha Erec guarantee covers
Sixty days from the date of purchase, on every pack, whether the bottles are sealed or opened. That last part is the one that matters: a guarantee that excludes opened bottles is a guarantee you cannot use, because you have to take the product to find out whether it works.
Money-back is a purchase policy, not a medical promise. It says this desk will return your money inside the window. It does not say the product will do anything.
How to claim the Alpha Erec guarantee
- Check the date first Sixty days from the purchase date on your order email, not from the day the parcel landed. If you ordered on the 3rd and it arrived on the 10th, day 60 is counted from the 3rd.
- Telephone the order desk before posting anything +1 (720) 619-8477, 7:00am–9:00pm, 7 days, with your order ID from the order email. Bottles arriving unannounced are much slower to process because nothing links them to an order.
- Put your details inside the parcel Full name, email address and order ID on a sheet of paper inside the box. This is the step most often skipped and it is the most common cause of a delayed refund.
- Post the bottles back with tracking To 270 Lafayette Street, Suite 1203, New York, NY 10012. Return postage is the buyer’s cost and a tracked service is strongly recommended, because the refund is issued after the return is credited and tracking is what proves it arrived.
- Refund issued, then bank time Three to five business days after the return is credited, then a further five to ten days for the card issuer. Two to three weeks from posting is normal, and it is mostly the banking half.
What the Alpha Erec guarantee does and does not do
| Question | Answer |
|---|---|
| Length | 60 days |
| Counted from | The purchase date |
| Opened bottles | Included |
| Partly used bottles | Included |
| Return postage | Paid by the buyer |
| Original shipping charge | Not refunded where one was paid |
| Bottles bought from a third party | Not covered |
| Proof of posting needed | Yes, use a tracked service |
| Refund timing after credit | 3–5 business days, then 5–10 days on the card |
| A promise of results | No. It is a purchase policy |
The manufacturer’s own sales page describes this process as “no forms, no phone calls, no hassle”. The operative process for an order placed through this desk is the one printed above: a telephone call first, then a tracked return at your cost. We would rather print the version you will actually experience.
Using the Alpha Erec window properly
Sixty days sounds generous and it is, by the standards of this category. It is also thirty days shorter than the trial period the vendor’s own listing artwork recommends, which means the window has to be used deliberately rather than drifted through.
| Day | What should have happened |
|---|---|
| Day 0 | Order placed. Purchase date written down. Window opens |
| Day 7 | Product arrived, routine started, baseline scores recorded |
| Day 30 | One bottle finished. Roughly where most reviewers say they first noticed anything |
| Day 50 | Honest review against your baseline. This is the decision point |
| Day 55 | If returning: telephone the desk and post the bottles |
| Day 60 | Window closes |
| Day 90 | The vendor’s suggested trial period ends. The guarantee ended a month ago |
Put day 50 in a calendar on the day you order. It takes ten seconds and it is worth more than anything else on this page, because the most common way a guarantee goes unused is not dissatisfaction. It is forgetting.
The results timeline page sets out what to measure in those fifty days so the decision is based on something.
What happens to a returned Alpha Erec parcel
Refund pages usually stop at “post it back”. Here is the rest of it, because knowing the shape of the process is what stops a two-week wait feeling like being ignored.
- The parcel is signed for at the returns address 270 Lafayette Street, Suite 1203, New York, NY 10012. Your tracking will show this before we do anything, which is the main practical reason to use a tracked service.
- It is matched to an order By order ID from the sheet inside, or by name and email if the sheet is missing. This is the step that stalls when nothing identifies the parcel, and it can add a week.
- The return is credited Once matched, the return is logged against your order. The three-to-five business day refund clock starts here, not on the day you posted it.
- The refund is issued to the original payment method Always the card that paid. We cannot send a refund to a different card or to a different person, which is a fraud control rather than an inconvenience.
- The card issuer posts it Five to ten days, entirely outside our control, and usually the longest single step. If it has not landed after ten days, telephone with your order ID and we can supply the refund reference for your bank.
When an Alpha Erec refund will not be paid
Stating the exclusions plainly is more useful than a page that implies there are none.
- Outside sixty days from purchase. The date on the order email is the date that counts, and it is not negotiable after the fact.
- Bought from a third party. We cannot refund a transaction we did not take. Go back to the seller who took your money.
- Nothing posted back. The policy is money back on return of the bottles, not money back on request. Telephone first, then post.
- A parcel that never arrives with no tracking. Without proof of delivery there is nothing to credit against, which is why the tracked service matters.
- A refund requested to a different card or person. Refunds go to the original payment method only.
If you believe a refund has been wrongly refused, telephone +1 (720) 619-8477 and ask for it to be reviewed, and put the same thing in writing to [email protected] so there is a record. Raising a chargeback with your bank before speaking to the desk usually freezes the order and makes it slower to resolve, not faster.
Start an Alpha Erec refund
Telephoning is faster and it is what this desk recommends: +1 (720) 619-8477, 7:00am–9:00pm, 7 days. This form opens your email client with the order desk address filled in.
A refund does not depend on giving a reason. The box above is there because most people want to say something, and because the answers change what we write on the timeline page.
Alpha Erec sources cited on this page
- U.S. Food and Drug Administration. Questions and answers on dietary supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
- National Institutes of Health, Office of Dietary Supplements. Dietary supplements: what you need to know. https://ods.od.nih.gov/factsheets/WYNTK-Consumer/
- National Center for Complementary and Integrative Health. Dietary and herbal supplements. https://www.nccih.nih.gov/health/dietary-and-herbal-supplements
Every page, every journal post, the bottle facts and the ingredients go through review by Dr. Arthur Burnett II, MD before they ship. We write these pages from the Alpha Erec label, the vendor’s own listing artwork and this desk’s paperwork. We cite published research for every named botanical, and we print “not published” wherever a figure is not disclosed rather than estimating it. Where the manufacturer’s sales page claims more than the label supports, we say so on the page. The roundel beside this note is one of those cases: it says “Doctor Formulated” and names no clinician, so we treat it as a manufacturer’s statement about its own process. Corrections go to [email protected] and move the review date forward. Last reviewed September 2026 by Dr. Arthur Burnett II, MD.
Order Alpha Erec on the official website
Sixty days from purchase on every pack, opened bottles included, and a telephone number that a person answers seven days a week.
Six bottles at $49 each, $294 the lot
Order Alpha Erec On The Official WebsiteFree US shipping on the 3 and 6-bottle packs · 60-day money-back guarantee · lot ALP-26/AL-8465 · one-time payment, no subscription