Alpha Erec Refund Policy

1. What the Alpha Erec refund policy covers

This policy applies to Alpha Erec purchased through alphaerecdaily.com and the checkout it hands off to. It does not apply to product bought from any other seller, because this desk cannot refund a transaction it did not take.

The window is sixty days from the date of purchase shown on your order confirmation email. It is not counted from the delivery date, and it is not extended by a late delivery. That is the detail that catches people out most often, so it is stated first.

Opened and partly used bottles are included. A guarantee that excluded them would be unusable, because the only way to find out whether a supplement suits you is to take it.

2. What a Alpha Erec refund returns to you

3. How to claim an Alpha Erec refund

1. Check the date Sixty days from the purchase date on your order email.
2. Telephone the order desk +1 (720) 619-8477, 7:00am–9:00pm, 7 days, with your order ID. Do not post anything before this call.
3. Pack the bottles with your details inside Full name, email address and order ID on a sheet of paper in the parcel. A parcel with nothing identifying it inside has to be matched by hand, which adds days.
4. Post with tracking To 270 Lafayette Street, Suite 1203, New York, NY 10012, USA. Return postage is the buyer’s cost. Keep the tracking number.
5. Wait for the two clocks Three to five business days from the return being credited for the refund to be issued, then five to ten days for your card issuer to post it.

4. Where an Alpha Erec refund is sent

Always to the original payment method. Refunds cannot be redirected to a different card, a different account or a different person. That is a fraud control rather than an inconvenience, and no exception is available.

If the original card has been cancelled or has expired, telephone the order desk before posting anything back. The refund still goes to that card and your bank normally forwards it to the replacement account, but it is worth knowing in advance that this adds time.

5. When an Alpha Erec refund will not be paid

• Requests made after day 60, counted from purchase.
• Product bought from a third-party seller. Their policy applies, not this one.
• No bottles returned. The policy is money back on return, not money back on request.
• A return with no proof of delivery that does not arrive. Use a tracked service.
• A refund requested to a different payment method or person.

If you believe a refund has been wrongly refused, telephone the order desk and ask for it to be reviewed, and send the same thing in writing to [email protected] so there is a record on both sides.

6. Damaged, wrong or missing Alpha Erec deliveries

These are not refund matters and they are handled faster than one. Telephone the order desk the same day.

• ›Damaged in transit: photograph the outer carton and the bottles before unpacking further.
• ›Wrong pack: do not open anything you did not order. Have the lot code ready.
• ›Marked delivered, not received: check the building and with neighbours, then telephone the same day.
• ›Never dispatched: if tracking has not moved for three business days, telephone.

7. Chargebacks and disputes on Alpha Erec orders

Raising a chargeback with your bank before speaking to the order desk freezes the order in the payment system and makes the matter slower to resolve, not faster. Telephone first. If the desk cannot resolve it, a chargeback remains available and nothing in this policy affects your statutory rights.

8. What this Alpha Erec guarantee is not

Money-back is a purchase policy. It says this desk will return your money inside sixty days of purchase if you return the bottles. It does not say the product will do anything, it is not a claim about efficacy, and it is not a medical promise of any kind.

Alpha Erec is a dietary supplement, not a drug, and it is not FDA-approved. The FDA sets out what that means for any supplement sold in the United States. The full regulatory position is on the disclaimer page.

Nor is the guarantee a statement about the formula. No amount is published for any of the six botanicals in this product, so nobody, including this desk, can tell you whether it carries a research-level dose of anything. A sixty-day window is what a seller can offer in the absence of that information; it is not a substitute for it, and the ingredients page says so at length.

Two practical consequences follow. A refund is available because you changed your mind, not because a promise was broken, and no reason has to be given for one. And the fact that a product is returnable should never be the main reason to buy it, in this category or any other.

9. A worked Alpha Erec refund, start to finish

Policies read better with a date attached, so here is one, using the day numbers a real order produces.

Note two things about that timeline. The refund is issued on day 61, after the window closed on day 60, and that is fine: the window governs when you claim, not when the money moves. And the longest single stretch is the last one, which belongs to your card issuer rather than to us.

10. Common Alpha Erec refund questions

• Do I need a reason? No. A refund inside the window does not depend on giving one, although most people want to and the answers change what we write on the timeline page.
• Can I return part of a pack? Yes. Return what you have; the refund covers the pack you bought.
• What if I have thrown the bottles away? Telephone the desk. The policy is money back on return, so this is a conversation rather than a certainty.
• What if the window closes while the parcel is in the post? The date that counts is the date you telephoned to start the claim, which is why the call comes first.
• Can somebody else return it for me? Yes, but the refund still goes to the card that paid.

11. Contacting us about an Alpha Erec refund

Order support, for anything involving money or a parcel: +1 (720) 619-8477, 7:00am–9:00pm, 7 days, or [email protected].
Website desk, for corrections to this page: [email protected], Mon–Fri 9:00am–5:00pm ET. This address cannot see orders.
Office: 222 Broadway, Suite 1901, New York, NY 10038, USA
Returns: 270 Lafayette Street, Suite 1203, New York, NY 10012, USA

Related pages: the guarantee page walks through the same process with the timings, the terms cover the wider relationship, and the shipping page covers delivery problems that are not refunds.