Alpha Erec Privacy Policy

1. Who controls data on this Alpha Erec website

Alphaerecdaily, licensed U.S. retail desk for Alpha Erec, 222 Broadway, Suite 1901, New York, NY 10038, USA. Questions about this policy go to the website desk at [email protected], Mon–Fri 9:00am–5:00pm ET. Questions about an existing order go to the order desk on +1 (720) 619-8477, because the website desk cannot see orders.

2. What this Alpha Erec website collects

3. Cookies on this Alpha Erec website

This website does not set advertising or analytics cookies. Your browser may store ordinary technical information, and the checkout you are handed off to operates under its own privacy terms, which you should read before entering payment details there.

4. How Alpha Erec order data is used

• To fulfil the order. Picking, packing, dispatch and the carrier handover.
• To provide tracking. The carrier needs a name and address; that is the whole of the sharing involved.
• To handle refunds. Matching a returned parcel to an order requires the order ID, name and email.
• To answer you. If you telephone or write, the order record is what makes an answer possible.
• To meet legal and accounting obligations. Transaction records are kept for the period the law requires.

Order data is not sold, not rented and not shared for marketing. There is no mailing list to be added to.

5. How long Alpha Erec data is kept

Order and transaction records are kept for the period required by tax and accounting law. Correspondence with either desk is kept while it is useful for answering a question and then deleted. Nothing is kept in order to market to you later, because no marketing is sent.

6. Your rights over Alpha Erec order data

You can ask what is held about you, ask for it to be corrected, or ask for it to be deleted where no legal obligation requires it to be kept. Write to [email protected] with enough detail to identify the record, which normally means the order ID and the email address used.

Requests are answered within thirty days. Where a request cannot be met in full, the reply will say which part could not be met and why.

One limit is worth stating in advance. Transaction records attached to a completed order are kept for the period tax and accounting law requires, and a deletion request cannot remove those before that period ends. Everything outside that set, including correspondence, can be deleted on request.

You can also ask for a copy of what is held in a portable form, and you can ask for a correction if an address or a name is wrong on an order record. Neither request requires a reason, and neither costs anything.

7. Children and the Alpha Erec website

This website and the product it sells are for adults aged 18 and over. Nothing here is directed at anyone younger and no data is knowingly collected from anyone under 18.

8. Security on the Alpha Erec website

This website is served over an encrypted connection. Payment is handled by the checkout, which operates its own security, and card details never touch this website. Neither desk will ever telephone you to ask for card details or email you a payment link. If you receive either, it did not come from here.

9. Third parties touching an Alpha Erec order

The parties that necessarily touch an order are the checkout processor, the payment network, the fulfilment operation and the carrier. Each receives only what it needs to do its part. There is no advertising network in that list because no advertising is run from this website.

10. What happens at the Alpha Erec checkout

The order link on this website hands you off to the checkout, which is a separate system operating under its own terms and its own privacy policy. This is the point where personal and payment data is actually collected, so it is worth being precise about the boundary.

• Before the handoff nothing about you has been collected by this website beyond ordinary web server logs kept by the host.
• At the checkout you enter a name, a delivery address, an email address and payment details. That is the minimum needed to ship a parcel and take a payment.
• After the order the order desk holds the order record so the parcel can be tracked, questions answered and refunds processed.
• Read the checkout’s own privacy terms before entering payment details. They govern that system, not this one, and we cannot extend this policy over it.

11. Analytics and tracking on the Alpha Erec website

None are used on this website. There is no advertising pixel, no remarketing tag, no cross-site identifier and no behavioural profile built from your visit. That is a deliberate choice rather than an oversight, and it is the reason this policy is shorter than most.

A practical consequence worth stating: because nothing here tracks you, nothing here can recognise you on a return visit, and nothing here can tell us which pages persuaded anybody of anything. We accept that trade.

12. Email from this Alpha Erec desk

You will receive email in exactly two situations: transactional messages about an order you placed, and a reply to a message you sent. There is no newsletter, no promotional sequence and no third-party mailing.

Neither desk will ever email you a payment link or telephone you to ask for card details. If you receive either, it did not come from here. Telephone the number printed in the footer of every page on this website, which is the number to trust rather than the one in a message.

13. Security incidents affecting Alpha Erec orders

If a security incident affected order data held by this desk, affected customers would be contacted at the email address on the order and told what happened, what data was involved and what to do. Card details are not held here, which limits what such an incident could involve.

14. Jurisdiction for this Alpha Erec website

This desk operates from New York in the United States and this policy is written to United States practice. Where a stronger right applies to you under the law of the country you live in, we will honour it on request rather than argue about which framework governs.

15. A plain-language glossary for Alpha Erec buyers

Privacy policies use a small number of terms that do real work. Here is what each one means on this website specifically, rather than in general.

If a term used in this policy is not in that table and is not clear, write to [email protected] and we will explain it and, if the wording was the problem, change it on the page.

16. Changes to this Alpha Erec policy

Changes are made on this page and the review date at the top moves forward. There is no separate notification, because there is no mailing list to notify. The current review date is September 2026.

Related pages: the terms, the refund policy and the disclaimer.